We're thrilled to share some exciting news with you! Our new portal now boasts a range of impressive features, including a cutting-edge billing engine, seamless vendor integration, a modern and sleek design, a robust helpdesk, top-notch customer support, and so much more. Here's a sneak peek at some of the fantastic features you can enjoy, all designed to enhance your user experience.
New Vendor
Trunks Management
Easily handle trunks through our user-friendly portal, where you can effortlessly update channels, assign plans, reset passwords, and perform numerous other actions.
DID Management
Simplify DID management through our intuitive portal, allowing you to effortlessly assign DIDs to users and set destinations such as Dial-up, Fax-to-Email, SIP, and more.
Call Forwarding
Effortlessly manage call forwarding through our user-friendly portal, guaranteeing smooth and seamless redirection of your calls.
Call Details
Easily retrieve historical call records and their corresponding call costs as per the allocated plan.
Porting Management
Effortlessly initiate porting requests and receive updates on the status of your submitted inquiry through the portal.
Billing Engine 2.0
New Plan System
Our upgraded billing engine seamlessly handles billing for both v1 and v2 vendors. New system automatically detects currently active vendors and tailors the display of billing-related functions accordingly.
Pro Rata Billing
With our new billing engine, pro rata billing gives you the freedom to select billing periods and send invoices to your customers based on their usage within selected timeframe.
New Vendor Rates
Our updated plan system now incorporates rates for both v1 and v2 VoIP vendors. Your plans have already been transferred to this new system. Please be sure to review them before you begin.
Other Exciting Features
Modern Theme Design
Experience an enhanced user interface with our latest modern theme design, providing a professional look and feel for both you and your end users.
Portal Setup Guide
We have incorporated a portal setup guide to assist you in configuring your portal, ensuring you don't overlook any crucial setup steps.
Helpdesk
We have introduced a helpdesk section in our new portal for basic issue resolution, and we'll keep expanding our help articles to assist you better.
Bug Reporting
Our new portal is still in beta testing so we've integrated an instant bug reporting tool to make it easier for you to report any bugs for speedy assistance.
Chat Support
We have also implemented a chat support tool in our portal to assist you with any queries for quicker issue resolution.
Lot More
We have implemented many other significant improvements in our new portal to enhance the user experience for both you and your customers.
On September 1st, 2023, we are initiating a migration of your portal to an upgraded platform, aimed at providing you with an enhanced user experience. You will retain the option to continue using the old portal until January 1st, 2024, and can easily switch back to the old portal through the user, reseller, or admin settings for individual users.
Please take note that the previous billing system and the new billing system operate differently, potentially resulting in variations in billing data based on individual plan settings within each portal.
